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How to send invoices

Tags:invoicesemailinvitefacturenfactuur

Send individual invitations

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On the invoice overview, click on any invoice to open the invitation modal. On the invoice details you can use
the button to open this modal.
Select email to display the preview and send the invoice.

On the email-invitation you have:

  • From: The sender of the email. A different From-address can be configured for each profile (optional).
  • To The recipient. The recipient for a specific invoice can be changed using the edit function.
    • The email is only applied to the specific invoice.
    • The customer's email address is not changed.
  • Cc: Additional recipient. This can only be configured on the customer.

  Enable the required language(s) on your invoice profile when you notice that the email is in English instead of the invoice language.
  The email can be customized in Settings > Profile > Email tab: Invoices.

Send multiple invitations

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  1. To send multiple invitations at once, select one or more invoices on your invoice overview
  2. Click on 'Send': a dropdown is displayed with the following options
    • Send by email
    • Send letter
    • Send via SMS
    • Next reminder: depending on which reminders already have been sent; the next one will be sent
    • 1 | 2 | 3 | 4: choose a specific reminder for the whole selection
    • Send reminder via SMS
  3. After clicking one of the options, a confirmation window is displayed. Click 'Yes' in order to send

  When the selection contains invoices in the state 'Paid' or 'Archived', the invitation is not sent out for those invoice(s). Other selected invoices will receive the invitation.

Selecting invoices

The overview is limited to 500 invoices. When you select all the invoices at once, you can choose to perform an action on only those 500 invoices or select everything that matches your current filter.

In this case, a dialogue will be displayed to notify you about this.
To select all remaining invoices that are not displayed, press on 'Include remaining items in the system'.

  Invoices are always retrieved based on the current filter combinations.
Last Update: 2023-09-21