A subscription plan is a reusable template that pre-fills the settings of a new subscription. Plans are useful when you offer recurring products or services with fixed pricing — for example a monthly membership, a yearly maintenance contract, or a fixed-amount subscription box.
A plan locks in the following settings:
0 for unlimited)When you create a subscription from a plan, you only choose the start date. The other settings are taken from the plan and cannot be changed at creation time.
Plans are configured by Twikey support. To request a new plan, contact our support team with:
When creating a subscription, choose Via plan instead of New, pick the plan, and select a start date.
A plan can be linked to a profile as its default plan. When a new mandate is signed under that profile, a subscription is automatically created from the default plan. The subscription's start date is derived from the mandate's sign date.
This is useful when every customer signing under the same profile should be automatically subscribed — for example for recurring memberships or contributions.
Plan changes only apply to new subscriptions created from the plan after the change.