Reset your own password

1. Go to the Twikey login page.
2. Enter your email address.
3. Click Reset.
4. Indicate the position of the icon shown on screen.
5. Click Create new password.

You will receive an email with a link to set a new password.

Reset another user's password

As an administrator, you can reset the password of any user in your account. This is also how you unlock a user who is locked out due to too many failed login attempts or who has lost access to their 2FA code.

1. Navigate to Settings in the left-hand navigation menu.
2. Click Users.
3. Click the user to open their detail page.
4. Click Reset Password.

The user receives an email with a link to set a new password.