Defining a maximum transaction amount or count with a risk rule

You may wish to limit the risk of failed transactions by defining a maximum transaction amount or count for a certain period of time. You can do this by defining a risk rule for a profile. By doing so, the transaction amount or count for all mandates based on this profile will be limited for the period of time you defined.

To do this, take the following steps:

• Go to Settings > Profiles and select the profile for which you want to define a risk rule.
• Open the Payments tab.
• In the Risk rules section, click on .
  
• Define a name for the risk rule.
• Enter a maximum transaction amount: this amount cannot be exceeded during the interval you selected.
• Enter an interval: this is the period of time during which the above amount cannot be exceeded.
• Check Only take Open, Offered and Failed transactions into account if you do not want paid transactions to be included in the calculation.
• Check Take all mandates of the debtor into account if you want to include the transactions on all mandates of the same debtor in the calculation.
• Check Only take into account for reservations when you only want to use this risk rule policy when creating a reservation (API).
  • This can be used to evaluate your reservations only without applying this rule to regular transactions.
• Click on Apply to add the risk rule and then on Save to save this change to your profile.
• After you've defined and saved your dunning actions and strategy, don't forget to click the Save button on the bottom of your screen.
• All transactions exceeding the total amount set for the selected time-span will be blocked.

If necessary, you can add more than one risk rule (e.g. rule 1: € 100 per 7 days, rule 2: € 400 per 30 days).

To use the transaction count instead:

• Define a name for the risk rule.
• Check Use the number of transactions
• The Amount will change to Transactions
• Set the number of transactions that cannot be exceeded during the time interval.
• Enter an interval: this is the period of time during which the above number of transactions cannot be exceeded.
• Check Only take transactions with the following status into account: Open, Offered and Failed if you do not want paid transactions to be included in the calculation.
• Check Take all mandates of the debtor into account if you want to include the transactions on all mandates of the same debtor in the calculation.
• Click on Apply to add the risk rule and then on Save to save this change to your profile.

note: if the maximum transaction count is reached for a mandate, new imported invoices will not be linked to the mandate, but only to the customer.

You will have to manually assign them to the mandate once the transaction count allows it.

• Related articles:
• Payments settings
• Setting up a failure management scheme