Activation process

Adding a payment provider is straightforward and quick if you already have an account with the provider.

1. Navigate to Settings menu
2. Select Payment Hub
3. Select Add
4. Click Payment Provider
5. Choose your payment provider from the dropdown list
6. Fill in the required fields (these may vary depending on the provider).
7. Click add

Twikey verifies the supported features of your provider. Supported features will display a green check.

• Direct Debit: Disabled by default. If supported by your provider, contact our support to enable it. Twikey will perform a test to ensure the connection works.
• Refunds: Enabled when refunds are supported, allowing you to process refunds directly via the provider.
• Credit Card: Recurring credit card transactions are supported if your provider allows it.

Note : If you don’t have a Payment Service Provider yet, Twikey can help you choose the right one for your needs or in some cases you can start the demand via a Sign Up link.
Please contact our support team for assistance.

Recurring Credit Card payments

If your provider supports recurring credit card payments, Twikey will notify you that a new profile will be automatically created if none exists yet.

• The new profile of type Credit Card contains all required attributes.
• It can be used immediately for both one-time and recurring credit card payments.

Reconciliation account

You can assign a specific reconciliation account for your payment provider.
This account is used in your payment link reconciliation files.

• Click the Advanced button to configure a custom reconciliation account

Note : The reconciliation account can also be added or edited later by opening the gateway details and selecting the Configuration tab.

Supported Payment methods

The available payment methods are listed under Payment Methods in your payment provider gateway.

• This list shows only methods supported by Twikey and activated in your provider's dashboard.
• Twikey automatically updates this list when configuring a new payment solution.
• If you make changes in your provider dashboard, refresh the list by clicking the icon.
• To see all methods, including inactive ones, click Show inactive.