What can you manage with the Payment Hub

• Connect your own bank account(s):
  Easily set up and manage your bank connections used for collections and reporting.

• Connect or activate a Payment Service Provider(s) (PSP):
  Add and manage different payment methods in one place.
  This allows you to collect payments in the way that best fits your business needs..

Bank gateway

A bank gateway connects your Twikey environment directly with your own bank account.
This connection is required to exchange direct debit and reporting files with your bank.
You can configure multiple bank gateways if you use more than one bank account.

Supported payment types:

• Direct Debit (PAIN.008)
• Sepa Credit Transfer (PAIN.001) (availability depends on the type of bank)

Payment Service Provider gateway

A Payment Service Provider Gateway connects Twikey with an external payment service provider.

• If you already have a PSP and Twikey supports it, you can activate the connection and start using it immediately.
• If you don’t have a PSP yet, you can request one directly from Twikey.
• Not sure which PSP to choose? Contact our support team and we’ll help you select the best option for your use case.

Supported payment types:

• One-off payments (Payment links)
• Recurring Credit card payments
• Direct debit (PAIN.008) on the account of the PSP

Note: Available features depend on what is enabled in your payment provider account.

Assigning new gateways to profiles

After a gateway is activated, it must be assigned to one or more profiles.
This step is required before you can use the gateway to collect payments.

How to assign a gateway

1. Navigate to settings menu
2. Choose a profile to connect
3. Navigate to the general tab
4. Select your gateway in the corresponding type of payment.

Note: If you cannot select a gateway, it is either not activated yet or not available for that specific payment type. Please contact our support team for assistance.