Blacklist overview

The blacklist links each fraudulent IBAN to the agreements associated with it, helping you manage and monitor suspicious activity efficiently.

In this section, you can:

• View blacklisted IBANs: Quickly identify accounts flagged as fraudulent.
• Associated agreements: Click on a blacklisted IBAN to see all agreements linked to it.
  This allows you to assess the impact and take appropriate action.
• Cancel blacklisted IBANs: You can remove an IBAN from the blacklist if needed.
  Removing an IBAN from the blacklist will reactivate all corresponding mandates associated with that IBAN. Ensure that the IBAN is verified before reactivation to prevent potential risk.

How to put an IBAN on the blacklist

1. Navigate to a signed agreement via the menu agreements
2. Click on the three dots in the top right corner
3. Choose Mark as fraud
4. Three options appear, make your selection
   • Add fraud marker : For your information
   • Ban signature : The signature used for signing can no longer be used for future agreements
   • Ban account : The account used for signing can no longer be used for future agreements
   • Find other agreements using the same criteria
5. Click preview, a list with all mandates concerned appears
6. Click submit to add the IBAN to the blacklist and in case, mark the mandates as fraud.

How to remove an IBAN from the blacklist via a fraudulent agreement

1. Navigate to a fraudulent agreement via the menu agreements
2. You can filter by using the advanced filter on Blocked account = Yes and/or Blocked signature = Yes
3. Remove the markers by clicking on the red information boxes
4. Click undo
5. The IBAN is also removed from the blacklist

How to remove an IBAN from the blacklist via the blacklist account menu

1. Navigate to the blacklisted accounts menu via settings - account - blacklisted accounts
2. Lookup the IBAN
3. Click on the red recycle bin at the right side
4. The IBAN is removed from the blacklist but the concerned mandates need to be verified if a fraud marker was used

Smart tips for managing blacklisted accounts

1. Regularly review: Schedule periodic reviews of blacklisted IBANs to ensure your records are up-to-date.
2. Audit linked agreements: Before reactivating an IBAN, check all associated agreements to confirm they are legitimate.
3. Automate alerts: If available, set up notifications for new blacklisted accounts to act quickly on potential fraud.
4. Integrate with risk management: Use the blacklist data to feed into broader fraud detection or credit-risk systems for smarter decision-making.