How to reconcile payment links
When a customer pays a payment link, the funds are collected by your Payment Service Provider (PSP). The PSP periodically transfers the collected amounts to your bank account as a lump sum — making it difficult to match individual payments back to invoices in your accounting package.
Twikey solves this by generating a reconciliation file for your paid payment links. By importing this file into your accounting package using a temporary suspense account, the collected amounts are automatically matched to your individual invoices — no manual reconciliation needed.
Generate a reconciliation file
- Navigate to Reconciliation in the left-hand navigation menu.
- Click Generate.
- Select the type Payment links.
- Select your desired file format.
- Click Download.
- Import the file into your accounting package.
Reconciliation accounts
Each reconciliation file contains a designated reconciliation account, used as the suspense account in your accounting package. Twikey picks the account in the following priority order:
- Custom account — the IBAN you configured on the PSP (see below).
- PSP default account — the default reconciliation IBAN of the PSP.
- Twikey fallback —
BE71088260500969, used when neither of the above is available.
In the example below, three PSPs are active. For each PSP, the corresponding reconciliation account is displayed.
Configure a custom reconciliation account
- Navigate to Settings in the left-hand navigation menu.
- Open Payment Hub.
- Click the PSP to open the details.
- Open the Configuration tab.
- Click Advanced.
- Enter the IBAN to use for reconciliation.
- Click Save.
