Onboard with confidence

During onboarding, our anti Fraud Engine runs thorough validation checks to verify key details such as:

• Identity verification
• Bank account ownership
• Blacklist screening
• Duplicate signature detection
• Credit checks
• Account utilization monitoring

This ensures you onboard only legitimate customers, giving you total peace of mind from the start.

Mandate checks for added security

Once a mandate is signed, additional checks can be performed to ensure everything is in order. Based on these checks, a mandate can be:

• Automatically refused
• Flagged for manual intervention
• Approved after verification

This keeps your business secure every step of the way.

Global protection across industries

From e-commerce and energy to mobility and beyond, our anti Fraud Engine can be configured to adapt to your industry and keeps you protected at every step.

Partnered with global security tools like:

• itsme (Belgium identity verification)
• iDIN (Netherlands bank verification)
• Mastercard and Visa (card verification)
• IBAN-Name Check providers
• VAT Check services
• Credit Check companies

We ensure seamless and secure validations worldwide.

How fraud rules work

Fraud rules use an if-then logic to automatically detect suspicious activity and take action.

Setting up fraud rules

Rule structure:

• If matched - Choose conditions that trigger the rule:
  • Any (one condition matches)
  • All (all conditions must match)

Available fraud checks:

• Twikey - Overall Twikey fraud assessment
• Agreements using this IBAN - Detect IBAN reuse across agreements
• Agreements with same signature - Identify duplicate signatures
• Customers with same signature - Flag customers sharing signatures
• Customers with this IBAN - Detect IBAN sharing between customers
• IBAN blacklisted - Check against blacklist
• Signature blacklisted - Check signature against blacklist
• IBAN-Name Check NL - Verify Dutch IBAN ownership
• Account active - Check if bank account is active
• Account age - Verify how long account has existed
• Account holder type - Check if personal or business account
• IBAN exists - Validate IBAN is real
• Joint account - Detect shared bank accounts
• Name matches IBAN - Verify name on agreement matches bank account
• Number of account holders - Check for multiple account owners
• Residence municipality - Verify customer location
• Valid account holder name - Validate account holder identity

Actions when fraud is detected

When a rule is triggered, you can automatically:

• Cancel agreement - Immediately reject the agreement
• Mark as Awaiting approval - Flag for manual review
• Send email to the agent - Notify responsible team member
• Mark as fraud - Tag agreement as fraudulent
• Call webhook - Trigger external system notification

Best practices

• Combine multiple conditions for more accurate fraud detection
• Start with "Mark as Awaiting approval" to avoid false positives
• Use webhooks to integrate with your existing fraud management systems
• Regularly review flagged agreements to fine-tune your rules

Need help? Contact Twikey Support to configure fraud rules for your specific industry and risk profile.