How automatic matching works
Tags:reconciliationmatchingafpuntenautomatischreconciliatie
When a bank transfer is received, Twikey automatically matches it to the corresponding invoice when all of the following conditions are met:
- The transfer amount exactly matches the invoice amount.
- The structured communication (OGM) exactly matches the invoice's structured communication.
- The invoice date is not older than 6 months.
Invoices older than 6 months
When an invoice is older than 6 months, automatic matching still occurs if the transfer communication contains the invoice number. In this case, the invoice date is disregarded.
To adjust the matching period based on OGM and invoice date, contact your Business Support Agent.
Duplicate structured communication
When the same structured communication (OGM) is used for multiple invoices, the oldest invoice is automatically matched. This is determined by the invoice date, not the creation date in Twikey.
Possible double payments
If a transfer is received for an invoice that is already paid, it will not be matched. Instead, a notification is displayed:
- In the events of the invoice.
- Under Activity > Invoices: "A payment was done via transfer (Possible double payment)".
Transfers received from a PSP on your bank account are not automatically matched and do not trigger a possible double payment notification. See the related article for more information.
Last Update: 2026-03-11
