FAQ - Peppol
Tags:invoicesfactuurfacturenpeppolversturensendublinvoicefaq
When is a customer checked for Peppol availability?
The first check happens when Peppol is activated. Twikey periodically synchronises with the official Peppol directory to keep reachability data up to date.
Is Twikey an Access Point?
We act as a Peppol orchestrator. We can connect with multiple Access Points.
I am a Dutch merchant and have Belgian customers, do I need to send their invoices via Peppol?
Yes, for Belgian customers, invoices must be sent via Peppol as from 01/01/2026.
The send to Peppol button is not clickable?
Check if integration Peppol is active (green), the selected invoice has an UBL, and invoice lines in UBL.
Last Update: 2026-03-13
